Contact Us

Proporta has put a lot of effort into creating an extensive on-line FAQ where we hope you can find an answer to most questions in seconds. Our FAQ page includes information on common questions, such as…

- What delivery options do you offer and how long will it take to reach me?
- How can I return a product for exchange or refund?
- What are the different payment options do you accept?
- How can I edit my profile details?
- How do I track my order through the order process?
- How do I cancel my order?
If our FAQ or other support pages do not answer your question and you do need to get in touch, feel free to contact us using our Online Enquiry Form and we’ll aim to answer your question within 24 working hours.

Alternatively you can give our customer service team a call and they'll be happy to help you: 08451232848
Our address:
If you want to return a product or an order to Proporta, please see our FAQ. All other correspondence can be mailed to: Ltd
Unit 3, Woodingdean Business Park
Sea View Way
Brighton, East Sussex

Ordering from the US?
Proporta has recently partnered with Skooba Design, meaning that our most popular products are now available directly from Check out the new Proporta store for a faster, fully trackable service to the US.

Technical Support (Software)
For any technical support with any software products sold on Proporta’s site, please visit Yadabyte’s Support Page to be put in touch with specialist staff who will be happy help you with any difficulties you may be experiencing.

Technical Support (Device)
As an accessories company, we’re afraid we cannot offer you any technical support on your device. However in order to send you in the right direction, we have compiled a list of manufacturers here and added a link to their own customer support pages who should be able to help you solve any problems you are experiencing. Alternatively, UK customers may be interested to contact Profo Ltd. on 08707 554 454 or visit

Important Information:
Profo is a separate company which is not affiliated to Proporta. It offers a paid-for annual unlimited support service, open 9am-7pm GMT and is dedicated to PDAs, Smartphones and Laptops. Membership costs from £49.00 per year.

Many thanks.

Click here to read our full terms & conditions and privacy statement

Proporta Ltd. Unit 3, Woodingdean Business Park, Brighton, East Sussex BN2 6NX. Registered Company: 3309803. VAT: GB679 9308 67


How to find us