The items sold in our Bargain Basement are all perfectly functional, although their bargain prices may reflect that: some have very slight cosmetic imperfections; may have been very slightly superficially damaged; may or may not be supplied with packaging; may have been lightly used for photography or testing purposes; may be absolutely perfect but are products we do not hold full stock of; or combinations of the above. These products are therefore not covered by our normal Proporta warranty, although should any unexpected problems occur with your Proporta products, please contact us and we’ll do what we can to help.
All items delivered to a UK address will be sent using the Royal Mail postal service, absolutely free of charge if your order is over £20. For orders under £20, shipping costs £2.95 per order. Other faster options are also available:
The free 'standard shipping' option takes between 2-4 working days from the time of dispatch, although we usually find it takes less.
All of our international orders are sent by standard mail worldwide. However, if you would like your order to be tracked, we will happily arrange for it to be sent via other recorded means. You can select the delivery option you would like at the checkout.
Please be aware that your order must be placed before 1pm to take advantage of the Next Day delivery option and this only applies to weekdays.
We hope you won't have to but sometimes it just can't be helped and you'll need to return an item. To make this as easy as possible, we have a freepost address label available to download / print at www.proporta.co.uk/returns
Alternatively you can send it back to the address below (but you'll need stamp):
Proporta - Returns Department
Unit 3 Woodingdean Business Park
Sea View Way
To check full details of our returns policy, please visit our Help and Support pages